Responsive – Effective Service

Since your technology components are important productivity tools for you, having them in perfect working order is equally important.  At Nobel Systems, Inc, we get that!  One of the most important founding principles of Nobel Systems, Inc. is that our customers will be able to rely on us for responsive and effective service when the situation arises. 

Nobel’s technical team is one of the largest and most experienced in the state of Oklahoma.  Nine members of our Tech Team are certified technicians that not only have classroom theory, but have extensive, hands-on, in-field experience with almost all makes and models of telephone equipment,  Three members of our team EACH have over 25 years of experience in the areas of Telephony & Data.  The entire crew has extensive, hands-on experience in all phases of telephone installation & repair, computer software, and hardware and peripheral technology gear.

Nobel maintains a large inventory of parts and equipment so we are able to respond to your service needs in a timely manner.  We provide 24 hour-a-day, 365 days-a-year service with an on-call technician, and are available on-demand for our clients in industries requiring around the clock communications.  Our service technicians, in cases of emergency, can respond to your requests within a matter of hours.  Generally most service requests are processed and completed the following business day.

As an added benefit, Nobel Systems also offers remote maintenance-service programs.

Business Service That Is Personal

Our technicians take great pride in their work and believe in the golden rule when providing service:  The Customer is King!  You will be on a first-name basis with our personnel and they will take your technology service issues personally.  Many of our customers refer other clients to Nobel Systems because our techs solve problems thoroughly and quickly.  We strive for perfection. 

Nobel has formed alliances with reputable, like-minded partners/providers which have expertise in their own specialized areas of this industry. Through these alliances we have established all the necessary resources to meet our customer's complex communications and technology needs.

Nobel Systems is a company with the ability to deliver on a nationwide scale. We deliver services to over 500 offices and outlets across the United States for several of our corporate giants accounts.

Pricing

At Nobel Systems, Inc, we understand that cost is a major consideration for all prudent businesses these days, so Nobel Has created a novel tiered service pricing structure matched to each customer’s composite technologies…beginning at just $65.00.   Maintenance Agreements are also available on certain equipment and systems once the warranties have expired.

Warranty

A 5-year warranty is available on most new equipment purchased and a one-year warranty on labor.  All warranties start upon system installation.  Maintenance Agreements are also available once the warranties have expired. Nobel Systems will support and supply all equipment for minimum of (10) years

Moves, additions, and changes to your system will be scheduled in our installation department with in (3) working days.  We ask that you notify us as soon as you are aware that you will need our services, so we may perform these tasks for you in a timely manner.  Our goal for response to your request for a move, add or change is within 72 hours.  Special circumstances are always accommodated.

Training

Training will be provided to all of the firm’s personnel.  We will also provide additional training for the Administrative Supervisors.  Classes are available if requested prior to the actual “cutover” to the new system, and this training will be done at the time and place as requested by your firm.  Each class will include training on live telephones with all necessary guides and materials.  We will provide the end user programming, telephone, and console manuals.